Request received

Thank you — we'll be in touch

Your request has reached us. Someone from the office will call you back, usually within one business day, to talk things through and arrange a time that suits.

What happens next

1

We call you

Usually within one business day. We'll ask what's going on, answer questions about cost and coverage, and work out which discipline fits.

2

Your therapist gets in touch

Once you're matched with a clinician who works in your area, they call you directly to schedule the first visit. An intake form arrives by email beforehand.

3

The assessment happens at home

About an hour, covering consent, history, your concerns and goals, a physical assessment and a recommended plan. Treatment usually begins the same visit.

While you wait

Your first visit

What to have ready, what to wear, and exactly what the assessment covers.

Read more →

Common questions

Referrals, timing, coverage, and what to do when someone is reluctant about therapy.

Read the FAQ →

Meet your local team

See the clinicians who work in your area, and the number for your regional office.

Find your area →

Need to reach us sooner?

Our team is available Monday to Friday, 9am to 4:30pm.

Call 1-855-855-0550