For Referring Professionals

Refer a client

For discharge planners, case managers, physicians, retirement communities, and anyone coordinating care for an older adult who needs rehabilitation at home. We'll take it from the referral onward and keep you informed.

How a referral works

1

Send it through

Call the regional office directly, or send the referral form for the relevant province. If you're not sure whether we cover a particular address, call and ask — it takes a minute to check.

2

We contact the family

We reach out directly, explain how in-home therapy works, answer questions about cost and coverage, and confirm consent before anything is scheduled.

3

Assessment and reporting

A registered clinician assesses in the home and builds a plan. With the client's consent, we can report back to you on findings and progress.

Send a referral

Fill out the secure online form and we'll follow up, usually within one business day. Prefer paper? Download the referral pad below, or call us to refer over the phone.

Questions about a specific client?

Call the regional office and we'll tell you honestly whether we can help, and how quickly.

Find your regional office