Rates & Billing
Rates vary by region, because our clinicians and operating costs do. Here is what you can expect, and how insurance and Veterans Affairs funding fit in.
Effective June 1, 2026. Physiotherapy and occupational therapy are tax-exempt; kinesiology is subject to GST or HST as noted.
Physiotherapy / OT assessment: $185
Physiotherapy or OT visit (1 hr): $180
Physiotherapy visit (45 min): $160
Home safety assessment (OT): $250
Wheelchair prescription: $300
Kinesiology (45 min): $110 + GST
Kinesiology (60 min): $125 + GST
Physiotherapy / OT assessment: $185
Physiotherapy or OT visit (1 hr): $180
Physiotherapy visit (45 min): $160
Home safety assessment (OT): $250
Wheelchair prescription: $300
Kinesiology (45 min): $110 + GST
Kinesiology (60 min): $125 + GST
Physiotherapy / OT assessment: $165
Physiotherapy or OT visit (1 hr): $160
Physiotherapy visit (45 min): $145
Kinesiology (45 min): $95 + GST
Kinesiology (60 min): $110 + GST
Physiotherapy assessment: $165
Physiotherapy visit (1 hr): $160
Physiotherapy visit (45 min): $145
Physiotherapy / OT assessment: $165
Physiotherapy or OT visit (1 hr): $160
Physiotherapy visit (45 min): $145
Home safety assessment (OT): $220
Wheelchair prescription: $300
Kinesiology (45 min): $95 + HST
Kinesiology (60 min): $110 + HST
Physiotherapy / OT assessment: $165
Physiotherapy or OT visit (1 hr): $160
Physiotherapy visit (45 min): $145
Home safety assessment (OT): $220
Wheelchair prescription: $300
Kinesiology (45 min): $95 + HST
Kinesiology (60 min): $110 + HST
In-home physiotherapy, occupational therapy and kinesiology are not covered by provincial health plans anywhere we operate. We would rather say that plainly here than have it come as a surprise on the phone.
Most insurance companies offer partial or full coverage of your physiotherapy and occupational therapy sessions. Check with your provider for your benefits, deductible, co-pays, and whether a prescription is required. Kinesiology is generally not covered, which is part of why it's the more affordable option for ongoing care. For clients without a direct-billing option, we'll provide a receipt you can submit to your insurer for reimbursement.
Eligible veterans with a K number may be preapproved for 20 physiotherapy visits through Veterans Affairs Canada. If you or your spouse served, mention it on your first call and we'll help determine whether you qualify. For more information, visit the Veterans Affairs Canada website.
How we invoice, what we accept, and which insurers we bill directly.
Our preferred method of payment is Visa or MasterCard. Once your card is on file in our secure clinic software, we charge only the visits that are owing during each billing cycle and email your receipt right away. If you don't have a credit card, you can also pay by pre-authorized debit — bank payments are fully secure, and you sign up once with your bank account details.
Set up pre-authorized debit →We process invoices and payments weekly, covering all appointments from the previous week. You'll always have an emailed receipt for your records and for any insurance claims you submit yourself.
We can direct-bill Blue Cross, Greenshield (BC only), Telus Health, and Veterans Affairs Canada. To direct-bill, we keep a credit card on file to cover any balance your insurer doesn't pay. Through Telus Health we can also direct-bill many other providers.
Call us and we'll walk through your plan with you before anything is booked.
Call 1-855-855-0550
